Shipping policy

Last Updated: 9/18/2023

At Canon Vogue, we are committed to providing a smooth and reliable shopping experience, including efficient and transparent shipping services. Please read our Shipping Policy carefully to understand how we handle the shipping of your jewelry purchases.

Shipping Times:

  1. Processing Time: Orders typically require 3 business days to process before they are shipped. Please check the individual product pages for any specific processing timeframes.

  2. Shipping Timeframe: Once your order has been processed, you can expect your jewelry to arrive within 5-7 business days. Please note that this is an estimate, and delivery times may vary depending on factors such as your location, shipping method, and any unforeseen circumstances.

Shipping Methods:

We offer a variety of shipping methods to accommodate your needs:

  1. Standard Shipping: Our default shipping method is Standard Shipping, which takes approximately 5-7 business days for delivery.

  2. Expedited Shipping: If you require faster delivery, you can choose our Expedited Shipping option during checkout for an additional fee. Expedited shipping typically takes 2-3 business days.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. The shipping cost will be displayed during the checkout process before you make your payment.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.

Shipping Restrictions:

  1. International Shipping: We currently offer shipping within [list of countries]. If your country is not listed, please contact us for additional information on shipping options.

  2. P.O. Boxes: We do not ship to P.O. boxes. Please provide a valid physical address for delivery.

  3. Customs and Duties: International customers are responsible for any customs duties, taxes, or import fees that may apply to their orders.

Delivery Issues:

If you encounter any issues with the delivery of your order, such as delays or damage, please contact our customer support team at [customer support email]. We will do our best to assist you in resolving the issue promptly.

Change of Shipping Address:

If you need to change the shipping address for your order after it has been placed, please contact our customer support team as soon as possible. We will make every effort to update the address, but we cannot guarantee changes once the order has shipped.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that your shipping address is secure and accessible.

Thank you for choosing Canon Vogue for your jewelry purchases. We hope you enjoy your shopping experience with us!